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You have already charged my Amex account $57.00 and my Adobe problem has not been resolved!!!!
I have two computers: a desktop 10.4.11, Processor: 1.8 GHz, Power PC
G5, Memory: 256MB DDR SDRAM
and a newer laptop: version 10.7.4. Processor: 2.4 GHz, Intel Core 15.
Memory: 4 GB 1333 MHz DDR3
Neither computer seems to have adobe acrobat reader or flash player. I don't know the difference, or why I can't view certain links or print or download anymore.
I have been away and that's why I haven't responded till now.
You are dealing with someone who is not adept at the computer. I can't remember your instructions so I think I clicked on the wrong thing in Utilities on the laptop. I haven't yet gone to the Finder on the desktop.
I did see flashplayer installer manager somewhere near Utilities on my laptop, but didn't click on it. I don't know how to view several screens at once in order to follow your directions correctly.
I haven't received a reply from my last entry of today. However, I can now view the youtube videos on my desktop, but not on my laptop. How can this be?
I found disk utility on both computers. Should I work with only one at a time?
On desktop, I clicked Verify Disk. Results: "Volume passed verification."
On laptop, I clicked Verify Disk. Results: "The volume Macintosh HD appears to be okay." What now?
As I asked previously, how come I'm able to view youtube link e-mailed to me on my desktop, but not on my laptop??
One of my original problems was that I was suddenly unable to download & print sheet music from Musicnotes.com that I had always been able to do. I'm going to try to do that again now on my desktop and see if it has been resolved. I have not yet tried to download and print anything on my laptop. I'm not sure how to do that.
Thank you for being so patient. Youtube does seem to work on my desktop but not on my newer laptop, but let's drop that.
Also, I tried to install flash player on my laptop, but can't seem to do it.
So, I've devoted too much time to this and will have to try another day.
I trust that I won't be charged more than the original $1.00 plus $57.00 that have already appeared on my American Express bill.