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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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in hotmail I am getting when I try to delete messages UNABLE

Customer Question

in hotmail I am getting when I try to delete messages UNABLE TO MOVE MESSAGE THIS MESSAGE COULD NOT BE MOVED TO TRASH WORKS THIS WAY for every thing what shoud i do to fx
Submitted: 4 years ago.
Category: Mac
Expert:  Mike replied 4 years ago.
Under Settings, Mail, Accounts, Advanced, there is a setting called Delete mail from server. The options are Never, Seven Days and When removed from Inbox.

If you select When removed from inbox, it'll delete it from the server when you delete it from the ipad. Let me know if that works.
Customer: replied 4 years ago.
ANY message I have I can not delete I get new messages but can not delete I can not pull up and see messages corectly INbx comes up but cannot acess
Expert:  Mike replied 4 years ago.
Hold the Sleep and Menu buttons together until you see the Apple Logo. Let me know.
Customer: replied 4 years ago.
I do not see advanced under accounts I have a 32 gig wifi I have show PREVIEW Min font size show to/cc label ASK BEFOE DELETING LOAD REMOTE IMG ORganize by thread Alwys Bcc myself Increase QUOTE SIGnature DEFAULT account THATS all
Expert:  Mike replied 4 years ago.
Did you set it up like this, this is an iPhone but it is the same?

http://windows.microsoft.com/en-US/Hotmail/mobile?T1=t3
Customer: replied 4 years ago.
WHAT DO YOU WANT ME TO SEE THERE
Expert:  Mike replied 4 years ago.
I am asking if you set up the account that way to begin with?
Customer: replied 4 years ago.
I DID NOT SET IT UP APPLE DID it has been workink since DEC2011
Expert:  Mike replied 4 years ago.
Ok have you been updating the software. Go to Settings / About what is listed next to Version?
Customer: replied 4 years ago.
5.1.1
Expert:  Mike replied 4 years ago.
Ok sorry I don't know, I'll opt out maybe anopther expert has an idea.
Customer: replied 4 years ago.

will he or she come on here or send me a message can he call to talk I am having trouble doing this on keyboard

Expert:  Mike replied 4 years ago.
No sorry they will reply to you here.
Customer: replied 4 years ago.
when is he coming to me
Expert:  Mike replied 4 years ago.
I don't know it is up to individual experts whether to take the question or not. Please go here with your computer, can you sign in and open your email, delete emails, etc...?
Customer: replied 4 years ago.
YES am on laptop to you and everything works ipd has problem
Expert:  Mike replied 4 years ago.
If all of your email is there at live.com I would delete the account on the iPad and set it up again following the previous instructions:

http://windows.microsoft.com/en-US/Hotmail/mobile?T1=t3
Expert:  Mike replied 4 years ago.
Any luck?