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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 6412
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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in hotmail I am getting when I try to delete messages UNABLE

Customer Question

in hotmail I am getting when I try to delete messages UNABLE TO MOVE MESSAGE THIS MESSAGE COULD NOT BE MOVED TO TRASH WORKS THIS WAY for every thing what shoud i do to fx
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.
Under Settings, Mail, Accounts, Advanced, there is a setting called Delete mail from server. The options are Never, Seven Days and When removed from Inbox.

If you select When removed from inbox, it'll delete it from the server when you delete it from the ipad. Let me know if that works.
Customer: replied 1 year ago.
ANY message I have I can not delete I get new messages but can not delete I can not pull up and see messages corectly INbx comes up but cannot acess
Expert:  Mike replied 1 year ago.
Hold the Sleep and Menu buttons together until you see the Apple Logo. Let me know.
Customer: replied 1 year ago.
I do not see advanced under accounts I have a 32 gig wifi I have show PREVIEW Min font size show to/cc label ASK BEFOE DELETING LOAD REMOTE IMG ORganize by thread Alwys Bcc myself Increase QUOTE SIGnature DEFAULT account THATS all
Expert:  Mike replied 1 year ago.
Did you set it up like this, this is an iPhone but it is the same?

http://windows.microsoft.com/en-US/Hotmail/mobile?T1=t3
Customer: replied 1 year ago.
WHAT DO YOU WANT ME TO SEE THERE
Expert:  Mike replied 1 year ago.
I am asking if you set up the account that way to begin with?
Customer: replied 1 year ago.
I DID NOT SET IT UP APPLE DID it has been workink since DEC2011
Expert:  Mike replied 1 year ago.
Ok have you been updating the software. Go to Settings / About what is listed next to Version?
Customer: replied 1 year ago.
5.1.1
Expert:  Mike replied 1 year ago.
Ok sorry I don't know, I'll opt out maybe anopther expert has an idea.
Customer: replied 1 year ago.

will he or she come on here or send me a message can he call to talk I am having trouble doing this on keyboard

Expert:  Mike replied 1 year ago.
No sorry they will reply to you here.
Customer: replied 1 year ago.
when is he coming to me
Expert:  Mike replied 1 year ago.
I don't know it is up to individual experts whether to take the question or not. Please go here with your computer, can you sign in and open your email, delete emails, etc...?
Customer: replied 1 year ago.
YES am on laptop to you and everything works ipd has problem
Expert:  Mike replied 1 year ago.
If all of your email is there at live.com I would delete the account on the iPad and set it up again following the previous instructions:

http://windows.microsoft.com/en-US/Hotmail/mobile?T1=t3
Expert:  Mike replied 1 year ago.
Any luck?

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