How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James Your Own Question

James, Sr. Mac Support Expert
Category: Mac
Satisfied Customers: 15908
Experience:  Mac Expert
Type Your Mac Question Here...
James is online now
A new question is answered every 9 seconds

I recently downloaded itunes software to my pc. However i

This answer was rated:

I recently downloaded itunes software to my pc. However i am unable to copy my existing music to the itunes app
Hi, where do you have your existing music ?
Customer: replied 4 years ago.
on my c drive and windows media player
Ok, great.
In iTunes, click File-->Add Folder
Select the folder with your music.
This will add all the music that's in the folder directly into iTunes.

Please remember to rate my service using the faces below.
If you feel unsatisfied with my service at all, please stop, DO NOT RATE and reply to me via the REPLY tab with the issue you have. I will be happy to continue our discussion and do everything I can to provide you with the excellent service you seek.

Thank you!

Customer: replied 4 years ago.
I tried that but the music did not transfer!
Let's do a remote support session so I can a look - click here to start.
James and 4 other Mac Specialists are ready to help you