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Frederick S.
Frederick S., Mac Specialist
Category: Mac
Satisfied Customers: 8693
Experience:  Worked with Mac OS X for two years as a support technician.
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The original, iPAD wont turn on or charge. Whats up? Can

Resolved Question:

The original, iPAD won't turn on or charge. What's up? Can not afford NEWEST version; need to keep this i- dinosaur working. Thanks
Submitted: 2 years ago.
Category: Mac
Expert:  Frederick S. replied 2 years ago.
Hi! My name isXXXXX look forward to assisting you! Do not forget to rate my answer quality before you go. Let's get started!

In this situation, it's best to do a hard restart (don’t worry; you won’t lose any data).

Please go ahead and hold the Home button (on the bottom center) and the Power button at the same time for 10-15 seconds...

Then you should be back up and running.

However, if that does not work, you'll want to try:
1) a different outlet; then
2) a different charging cable and plug

If neither of those work, then, indeed, it is something mechanical inside.

You can take it to an Apple store and they can try to troubleshoot/diagnose without charge for you.

You can also purchase an Apple Certified Refurbed iPad 2 with a 25% or so discount off retail:

http://store.apple.com/us/browse/home/specialdeals/ipad/ipad2_wi_fi_3g

Further, most applications now aren't compatible with the iPad 1. The newest iOS to be released in the next month or two, iOS 6, is not designed for iPad. You will want to consider upgrading soon, otherwise you may miss out on important feature updates as well as new applications that just won't work on iPad 1.

Thank you.
Customer: replied 2 years ago.
Thank you for your prompt response.
1. I have tried different electrical outlets & cords.

Your information, instructions and advice were all easily understood.

Not your fault that Apple was greedy and got thousands to purchase the 1st iPad, only to come out with a BETTER version 6 mos. later. $$$ is not readily available to keep UPDATING - this sucks.

Perhaps the Smithsonian or MOMA will want my original iPAD to display in their museums; as an example of brilliant technical communication innovation in both function/design. The Harvard School of Biz should consider this biz model for keeping $$$ streaming in. New technology/innovation is addictive and necessary to have access to information as well as communication for any number of reasons.

Thank you for your assistance Frederick S.
Sincerely,
Jacquelyn Doi
Expert:  Frederick S. replied 2 years ago.
Hi Jacquelyn

I totally agree with you. I was unbelievably surprised by how quickly they outdated their own product.

You may rate my service at this time. Thank you.
Frederick S., Mac Specialist
Category: Mac
Satisfied Customers: 8693
Experience: Worked with Mac OS X for two years as a support technician.
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