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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2836
Experience:  worked as a Tech support Associate for Apple products
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I recently purchased an ipad in addition i have an iphone and

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I recently purchased an ipad in addition i have an iphone and kindle
I am unable to get the ipad to take my user name and password (unless I have totally forgotten)

I believe my user name [email protected]
password XXXXX
could you please check this for me thanks shirley

Unfortunately, I cannot check out whether it is your apple ID, as we are not Apple. JustAnswer is a pay per question site.

But I can definitely guide you in finding it out.

Since you already own an iphone, I believe you would have bought something from the itunes store using the iphone, correct?

If that is the case, on your iphone, go to settings > store and you would be seeing your apple ID (email address) there.

Now if you use that ID, but if the password XXXXX XXXXX not recognized, you can reset the password XXXXX that ID by going to

Let me know whether this works.

Thank You
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