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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2860
Experience:  worked as a Tech support Associate for Apple products
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I have a new generation iPad (3G) and im having trouble with

Customer Question

I have a new generation iPad (3G) and i'm having trouble with playing pandora app (music plays intermitently) when using 3G network compared to wifi network. I also have iPhone 4s and do not have this issue
Submitted: 4 years ago.
Category: Mac
Expert:  Vinod Menon replied 4 years ago.

It seems to be an issue with the 3G network on the iPad. However, let's try some troubleshooting on the iPad.

Lets reset the iPad first. Press and hold the power button and the home button together until you see an apple logo.

If that does not resolve the issue, reset all settings. Go to settings - general - reset - reset all settings

Let me know whether this resolves your issue. Please let me know if it does not. Rate my service only after we finish our conversation

Thank you
Customer: replied 4 years ago.
have tried this already but no affect but will try again.
Expert:  Vinod Menon replied 4 years ago.
If that too does not work, then try restoring your iPad. Open iTunes in the computer and connect the iPad. Click on the iPad name listed to the left, below "devices"

Now click on restore.
Expert:  Vinod Menon replied 4 years ago.
Sorry Carl,

I have already mentioned that it would mostly be an issue with the network.

If restore too did not help, I would suggest you to try with a different sim card network, if possible.

If that too does not work, then you would need to get it replaced from an apple store or by calling apple care.

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