I have been having difficulty getting the whole newsletter up on the website. The homepage went up and the face page for the newsletter. But the pdf of the newsletter will not load. It sends me a box saying “Publish ErrorThere was an error communicating with the FTP server. Try again later or check with your service provider.” I have tried again. I called my service provider and there is no problem with the connection; I can access ours and other websites. The people at Roadrunner said ask Apple what the problem with iWeb is. I will do that tomorrow.
Software (if necessary): iWeb
I have been having difficulty getting the whole newsletter up on the website. The homepage went up and the face page for the newsletter. But the pdf of the newsletter will not load.
It sends me a box saying
There was an error communicating with the FTP server.
Try again later or check with your service provider.”
I have tried again. I called my service provider and there is no problem with the connection; I can access ours and other websites. The people at Roadrunner said
Who is your hosting provider?
Road Runner. I called them yesterday and they checked the circuit out and said it was fine. Also, when in iWeb I click on the public_html to look at the Site Publishing Settings, I click on "Test Connection," it tells me that the connection is good and that I can upload my file. Also, the size of my PDF file is about 6 megabytes. In other months I have had bigger. PDF files. The website is this: www.hilophotoclub.org.
I need some information and I also want you to check some things that may or may not be affecting the situation :Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.Click on the first icon in the Dock the "Finder", then click on Go at the top of the screen, you will see a drop down menu, go to Utilities. When that opens double click on the application called Disk Utility. When Disk Utility opens you will see your hard drive (usually Macintosh HD) on the left. Highlight your hard drive and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Permissions on the left. Note: If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.
Mac OS X Version 10.6.8.
Ok let me know
Go here and download FileZilla choose the Green button at the top and try to connect to your ftp server let me know what happens:
Were you able to connect to your FTP?
I downloaded FileZilla and attempted to use it. First I clicked on the green button at the top left and that did not do anything that I could see. The I finally figured out how to fill in the blanks and almost got there but It kept saying that my password XXX incorrect. I made various attempts to use a different password XXX also to go back to the regular password XXXX has been used for the past year. None of them worked.
Can you browse the internet?
Yes I can browse the Internet. I also, before the password XXX screwed up, was able to test the connection in the in the site settings and a box would tell me I was ready to upload my web file. I would try it and It would only partly load and not load the PDF. Also remember, I said that I had in previous months used PDF files that were larger than this month's file.
Yes but now you are using a totally different FTP client and the password XX XXXXX wrong. Go to Utilitites folder and open Keychain Access go to Keychain Access / Keychain First Aid and run Repair let me know if there are any repairs done.