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CompExpert
CompExpert, Mac Specialist
Category: Mac
Satisfied Customers: 1103
Experience:  Apple Desktop/Laptops with 8 years exp. Apple Certified
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While downloading sony e book. error appeared on my mac, Have

Customer Question

While downloading sony e book. error appeared on my mac, Have lost the book somewhere in mac. Help
Submitted: 4 years ago.
Category: Mac
Expert:  CompExpert replied 4 years ago.

CompExpert :

hi,
did you download from the website to your computer or from your devices to your computer?

try to go to spotlight search type in the name of your book.

spotlight search located on the top right corner of your desktop screen

CompExpert :

Full Size Image

CompExpert :

icon look like that picture

CompExpert :

check directory --->> /Users/username/Library/Preferences/Sony Corporation/eBook Library/Database

see if your book is in there

JACUSTOMER-njqxw9qi- :

Book is in library until I try to download

CompExpert :

when you double click on the book you want to download, what error did you received?

CompExpert :


*

To redownload eBooks:

  1. Open the Reader Library Software.
  2. In the Reader Library window, click the eBook Store link in the left pane.
  3. Log in to your eBook Store account.
  4. On the Reader Store main page, click My Account .
  5. On the Account Overview page, under the My Library , click View and/or Download purchased ebooks
  6. On the My Purchased Content page, you will see a list of all titles that you have purchased. Click to select the book that you want to download and then click on Download Now. The book will be downloaded to your library.

JACUSTOMER-njqxw9qi- :

stuck in reader store no sign of my account. nothing moving!

CompExpert :

used appcleaner to uninstall sony ebook software

CompExpert :

http://www.macupdate.com/app/mac/25276/appcleaner

CompExpert :


then reinstall sony book software again

CompExpert :

http://ebookstore.sony.com/download/

JACUSTOMER-njqxw9qi- :

Dear me.the sony bookstore is frozen on my screen. I cannot sign into to macupdate because .com because I am chatting to you

CompExpert :

bookmark this page and come back later

CompExpert :

press Command-Option(alt)-Esc keys

CompExpert :

to force quit an software