apple told me to change my password XXXXX the apple store. I did once and then I get the message that it is the wrong password. The security question that they ask is my birthday, and the message tells me it is the wrong answer. I would like to reset my password.
I had a prior call that helped, but it revereted to incorrect password XXXXX a few days.
try to change it again by using email authentication.https://iforgot.apple.com/
I did that, and it did not work. It asked for a security question answer and told me that my birthdate was not correct. I am sorry, but I am unavailable for the rest of the afternoon and will try to contact you again. I don't think that the fee should be charged, because Apple told me to change my Apple password. It was working fine before then.
we're are not Apple company.we're Justanswer.com we provides answer to your question.you're welcome to contact Apple directly or go to apple store.
I will go to Apple
I replied. You told me that you were not an Apple company and to go to Apple.
yes, please do, Apple will help you since this is a paid website and you dont intend to pay for the service.you can closed this question by email customer services.