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Steve Herrod
Steve Herrod, Mac Support Specialist
Category: Mac
Satisfied Customers: 3284
Experience:  OSX certified, many years experience supporting Apple Hardware & Software
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Forgot my apple ID password. Help please.

Customer Question

Forgot my apple ID password. Help please.
Submitted: 4 years ago.
Category: Mac
Expert:  Steve Herrod replied 4 years ago.

Steve Herrod :

Hi, I'll be happy to help with this issue

Steve Herrod :

You should be able to use the Apple system here to retrieve your password

Steve Herrod :

once you enter your Apple ID on the first page you can either request an e-mail method to verify your identity and reset the password

Steve Herrod :

or use the security questions on your account

Steve Herrod :

and reset the password that way

Steve Herrod :

Let me know if that isn't an option or there area any problems

Steve Herrod :

Cheers

Steve Herrod :

Steve

Expert:  Steve Herrod replied 4 years ago.
Apologies, it looks like there were some issues with the Chat system. I've switched this to Q&A now.

You should be able to use the Apple system here to retrieve your password


https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot

once you enter your Apple ID on the first page you can either request an e-mail method to verify your identity and reset the password or use the security questions on your account and reset the password that way

Let me know if that isn't an option or there area any problems

 

Cheers

 

Steve