How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I can only log in as a guest when computer turns on my macbook

Customer Question

I can only log in as a guest when computer turns on my macbook pro, when i shut down I clicked on something that wont let me back in?
Submitted: 4 years ago.
Category: Mac
Expert:  Ashik replied 4 years ago.
Hi and Welcome. My Name is Ashik and I look forward to assisting you today with your question.

Before we start, please remember these things. It may take more than one step/answer to solve a problem. So If my answers didn’t worked or if you are not satisfied, please don’t Rate my answer bad/negatively (First two left Stars/Faces/Ratings are Negatives) but please Reply back to me by clicking the “Continue Conversation” or “Reply” button. Remember, only Rate answer after you are 100% Satisfied.


When you restart your Mac, doesn't shows the Login screen ?
Customer: replied 4 years ago.
It shows login screen when I type in pasword it says users logged into this computer if you restart they will lose their session
Expert:  Ashik replied 4 years ago.
Can you click Ok or Yes ?
Customer: replied 4 years ago.
Im sorry was using wrong password
Expert:  Ashik replied 4 years ago.
So everything is working now ?
Customer: replied 4 years ago.
everything is fine
Expert:  Ashik replied 4 years ago.
I'm glad to hear that :)
Customer: replied 4 years ago.
How do I exit or rate
Expert:  Ashik replied 4 years ago.
You don't need to rate since I didn't provided any answer. You can close this page without rating.

Have a great day,
Ashik