Mac

Ask a Mac Question, Get an Answer ASAP!

I now have a Samsung flat screen tv. Itried getting my apple

Answered by:Omar C
Mac Enthusiast
Positive Feedback: 87.0 %
Accepted Answers: 63

in Mac

Recent Feedback

Positive

Excellent and patient

Customer Question

I now have a Samsung flat screen tv. Itried getting my apple tv to show up onscreen like
it did with the old tv. Apple tv box comes on an is plugged into the tv hdmi. but no
response on screen..don't know if you remember but I had a new drive put in, do I have
to reload a software disc to get apple tv going again.

Already Tried:
after removing my old tv, I plugged the existing apple tv box into the new flat screen tv hdmi. turned on apple tv box but nothing shows up on monitor like it did with old tv. This was done after I had new drive put into my iMac at apple store. They could not save any old drive info. Could this have anything to do with my problem

Submitted: 322 days and 2 hours ago.

Category: Mac

Value: $38

Status: CLOSED

Accepted Answer

Expert: Omar C replied322 days and 2 hours ago.

Omar C :

Hello. Have you checked your TV to make sure you have selected the correct HDMI input?

Omar C :

Replacing the hard drive on your iMac will not affect the Apple TV connection.

Omar C :

Did you get my previous response?

Customer :

i moved cable to different location, dmi, instead of hdmi slot. Got the apple tv screen. said there was

Customer :

an update an i tried to that an it wound up giving me an error. now it wants me to go into iTunes and do stuff.

Omar C :

Ok. So you are getting a signal?

Customer :

yes

Omar C :

Good. Do you need assistance with anything else?

Customer :

only if i need further help with finishing with apple tv stuff. Thank you for your help

Omar C :

Ok. Since you are just connecting your Apple TV to a new TV, everything on the Apple TV should be the same.

Customer :

thanks

Omar C :

You're welcome

Omar C :

If you are satisfied with the service, please ACCEPT.

Customer :

ok sorry can't find accept box

Omar C :

I believe it should be at the bottom of the screen

Omar C :

Thank you for using JustAnswer. Please ACCEPT after chat has ended.

Customer :

well i accept, but i be darn if i can find the box, sorry,will keep looking

Expert Type	Mac Enthusiast
Category:	Mac
Pos. Feedback:	87.0 %
Accepts:	63
Answered:	7/1/2012

Experience: Over 10 years experience supporting PC/MAC, doing, well, just about everything!

Ask this Expert a Question >

7 Mac Support Specialists are Online Right Now

Mac Questions	Date Submitted
My mac mini screen is flashing again. I asked a question on	5/15/2013
I need to retrieve a previous version of Microsoft Word doc	5/15/2013
Dear Ehabtutor: I hope you are well. I had another email	5/15/2013
Hi I am yachting in Greek isles. Bought marine traffic app.	5/15/2013
My iPad says: cannot back up to iCloud without a verified email	5/15/2013
Yesterday I saved an Excel for Mac 2008 file	5/14/2013
I set up my Yahoo email account into my new Outlook 2011 for	5/14/2013
Hello, I'm on a Mac osx version 10.8.3, all my browsers have	5/14/2013
LaCie 2TB Big Disk model 301201U won't mount. Has 14 Mac partitio	5/13/2013
Do you help with lost documents using Microsoft Word for Mac	5/13/2013