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CompExpert
CompExpert, Mac Specialist
Category: Mac
Satisfied Customers: 1103
Experience:  Apple Desktop/Laptops with 8 years exp. Apple Certified
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Im trying to retrieve old text messages from my iphone from

Customer Question

I'm trying to retrieve old text messages from my iphone from April and May and my backup system is icloud. Is the any way to get those messages?
Submitted: 2 years ago.
Category: Mac
Expert:  CompExpert replied 2 years ago.

CompExpert :

hi,
I'm not sure you did backup all your messages on icloud yet,
the only way to find out or even know if it does is to restore your iphone first then follow the initial setup
at the end of that setup it will give you option to restore from icloud.

after you restored and find out that all your messages that you need are there.

you can used software like touchcopy and pull messages from your iphone to the computer

http://www.wideanglesoftware.com/touchcopy/features/features_messages.php

CompExpert :


now to restore your iphone, just plugged in, open itunes, select iphone name under Devices then on the summary tab click restore

CompExpert :

you can check backup by going to settings --->>> icloud --->>>backup and storage

see how many backup did you do

CompExpert :

if you got more than one backup and the date was on april or may

CompExpert :

after restore your iphone, the final steps of the initial setup, that give you option to restore from icloud, pick backup date that within the timeframe you wanted

CompExpert :

then restore it

CompExpert :



anyhow, let me know if it workout for you. thank you

CompExpert, Mac Specialist
Category: Mac
Satisfied Customers: 1103
Experience: Apple Desktop/Laptops with 8 years exp. Apple Certified
CompExpert and other Mac Specialists are ready to help you
Customer: replied 2 years ago.
I erased my iphone and then restored setting from icloud backup. There were no messages from April or May. I also downloaded a software program called wondershare that actually pulled up some text messages from Oct 2010 but nothing else. Is there anything else I can try?
Expert:  CompExpert replied 2 years ago.
wondershare software extract file that backup from itunes.

since you backup everything from icloud there wont be anything on itunes to extract.

I think the problem is icloud might overwrite your old data, since icloud is free Apple wont have a system in place to restore deleted or overwrite data.

since currently there is not data recovery software for iphone.

to be honest there nothing else we can do to recover your old data.

but from now on you can used the software below and backup all your text message to your computer.

http://www.wideanglesoftware.com/touchcopy/index.php

Customer: replied 2 years ago.
Thanks!
Expert:  CompExpert replied 2 years ago.
:)

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