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hi,create another administrator account by go to system preferences --->> accountlog into the admin account you just created, removed the desktop folder on your problem user account.after that log off new admin account and log back into your old account again.test moving icon again.desktop folder located on your home folderjust like this picture below
that should solve your problem
if everything workout, please click accept and have a wonderful weekend
I'm sorry, I can't see the picture you have included. When I click on Full Size NOTHING shows up. Plus, I don't understand your instruction to "remove the desktop folder". Remove to where? To trash? I know that I have asked for medium detail, but this is really very short and vague information.
yes drag it to the trash
but if I remove it to trash, then after logging back into the problem account, do I try to "put back" the desktop folder in teh trash?
when you log back into the problem account it should auto generate another desktop for you
you dont need to restore the desktop folder from the trash
but if I move the desktop folder to the trash does that mean I lose ALL my information on the desktop?
basically all desktop icon are alias of your program, you can move those back if you want
seem like your desktop folder is locked, in order to reset it, we need to remove it and let osx generate another one
I'm sorry, I don't know what "alias of your program" means... Do you mean to say that if I delete desktop folder, I should still have access to those programs/documents? I have documents from Word saved on my desktop. Will I lose those? I have lots of .pdfs and other docs downloaded from the Internet on my desktop.
alias is a shortcut
so I will still have access to all those items on my desktop?
when you in another account, you can back up all those file you need into another folder as backup
later you can move those file back into the new desktop
Oh my GOSH. I have no idea what's wrong now. Now I'm in the just created admin account and there's no icon for the Mac HD! Where did it go?
And I just did what you said, in my new admin account, I went in to Users and clicked on the Problem Account and tried to find the Desktop folder. But it is no longer a Folder! It is just an image of a blank sheet of paper, and I cannot click on it. What is happening??
thats fine, just drag that into the trash, just dont empty it
wait there are no desktop folder?
NO, no desktop folder for the problem account. Just an image of a blank sheet of paper. How can I back up the files in the desktop folder if I can't access the desktop folder now?
and also, why, in my new admin account, can I no longer see the icon of the Mac HD in the upper left hand corner?
go ahead log off from new account
log back into your problem account
wait, should I drag the desktop 'paper' (not folder) to the trash before logging back into the problem account?
no just leave everything alone
when you log back into the problem account.open finder, create another folder in your home folder
make copy of everything you needed on your desktop
to that new folder you just created
after that go to your home folder, move the desktop folder to the trash
after that reboot your computer
log back in again
move all data file you backup in new create folder
back to your desktop
do i have to log into the NEW user admin account I created just now to move the desktop folder to the trash, or can i stay in the problem account where I am now?
just stay in the problem account
and do all the step i told you up there
IT WORKED!!!! Thank you so much. I appreciate your incredible patience and resolve to help me with this. Thank you again!