How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2841
Experience:  worked as a Tech support Associate for Apple products
51110040
Type Your Mac Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

How do I uninstall itunes and all its parts

Customer Question

How do I uninstall itunes and all its parts
Submitted: 4 years ago.
Category: Mac
Expert:  Vinod Menon replied 4 years ago.
Hi,

I am Vinod. I will try my best to help you resolve this issue.

So you are trying to remove itunes and its components from the computer, correct?

What happens when you try to remove them from the control panel?

Thank you
Vinod
Customer: replied 4 years ago.

I removed it but it still shows in the control panel but the program doesnt load completely it says that an older version of bonjour cant be remove and it terminated the install.

 

Expert:  Vinod Menon replied 4 years ago.
Have you tried removing bonjour from the control panel?
Customer: replied 4 years ago.

As I said I've tried it wont come off

 

Expert:  Vinod Menon replied 4 years ago.
Ok.

Let's try removing them in a different way.

I have uploaded a file called "msicuu2.exe". You can download it from here

http://www.mediafire.com/?gp9rgj99jasxkvy

After downloading and installing it, go to Start > Programs > Windows install cleanup, and use it to remove itunes, quicktime, apple software update, apple mobile device support, apple application support and bonjour.

Then restart the computer. Let me know whether this helps
Vinod Menon and 4 other Mac Specialists are ready to help you
Customer: replied 4 years ago.
Went to site how do I find the file?
Expert:  Vinod Menon replied 4 years ago.
In that website, you will find a button "Download (351.23 KB)".
Customer: replied 4 years ago.
This is not working
Expert:  Vinod Menon replied 4 years ago.
Can you please tell me what happened? Were you not able to download the file?
Customer: replied 4 years ago.

Couldnt download file when I went to mediafire it didnt work. What amI suppose to download

 

Expert:  Vinod Menon replied 4 years ago.

When you go to the following website

http://www.mediafire.com/?gp9rgj99jasxkvy

you will see a download button. I have included a screenshot below so that you can know how the download button looks like

graphic

Customer: replied 4 years ago.
I've got the file to load on my computer, now what it show a list of programs
Expert:  Vinod Menon replied 4 years ago.
I believe you have opened the "windows install cleanup" from start > programs, correct?

Now, click on itunes and click on remove.

Similarly, remove quicktime, apple software update, apple mobile device support, apple application support and bonjour.

Then restart the computer. Let me know if this works.
Customer: replied 4 years ago.
It worked thanks
Expert:  Vinod Menon replied 4 years ago.
Great to know that...:)