Put your iPad to DFU (Device Firmware Upgrade) Mode and restore it from iTunes. Follow the steps below to put your iPad to DFU Mode;
Note : Put it to DFU Mode while connected to computer and also in DFU Mode your iPad will remain blank.
we are out in the boonies and the closest person we know is an hour away. I looked at the event viewer and have this error - will this help?
I know that they are different but that's how it all starts every time. I need to update the IOS and it won't install and then it tells me I need to restore. Last update I downloaded and installed and then restored. The link you gave me does not give me a download for the IOS - it gave me a download for some download manager and changed my homepage on IE9. I don't have any security installed because itunes said to remove it because it may be blocking the update.
I downloaded and it tried to update and restore at the same time and again the error came up. I will try on someone elses computer tomorrow and see if that does it.
Also, I could not get the DFU to work - I shut it off and held down the power and hold for 10 seconds then let go of the power but no beep ever happened and the apple plug window came on the screen each time I tried it.