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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2523
Experience:  worked as a Tech support Associate for Apple products
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How can I reset my iPad for iCloud backup iPad is stuck on

Customer Question

How can I reset my iPad for iCloud backup
iPad is stuck on iCloud hasn't backed up in 17 weeks can't turn off can't reset
Submitted: 2 years ago.
Category: Mac
Expert:  Vinod Menon replied 2 years ago.
Hi

Sorry to hear that your iPad is having problems..:(

Let's try a reset first

Press and hold the power button and the home button together until you see an apple logo.

Let me know whether this resolves your issue.

Thank you
Vinod
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2523
Experience: worked as a Tech support Associate for Apple products
Vinod Menon and other Mac Specialists are ready to help you
Customer: replied 2 years ago.
How do i reset my settings for iCloud backup
Expert:  Vinod Menon replied 2 years ago.
After trying the normal reset process, is your ipad still stuck in icloud?
Customer: replied 2 years ago.
No
Expert:  Vinod Menon replied 2 years ago.
so can you please tell me why do you want to reset the settings for icloud?
Customer: replied 2 years ago.
So I cloud backs up automatically
Expert:  Vinod Menon replied 2 years ago.
After the reset process we did just now, is your ipad not backing up to icloud automatically?
Customer: replied 2 years ago.
No I manually did it can u send me my answer through email
Expert:  Vinod Menon replied 2 years ago.
Unfortunately, I can't send you emails as it is against justanswer policies.

Try this for an auto backup.

On the ipad, let's go to settings > icloud > icloud backup and make sure it is turned on.

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