I use an online accounting service. It works perfectly on Firefox, but I want to use Safari.When I log on with Safari and move into the program, the program ceases to lock onto the various options, and flickers on and off. It just won't work.I think that you would want to fix this, because I am sure I am not the only user wanting to use Safari.Phillip
Software (if necessary): OS X
firefox. It works.
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.Was it working previously on Safari? What's the website link to the online account service?Is your Safari browser updated?Can you try:- Open Safari browser- In the top menu bar, click Safari- Click EMPTY CACHE- Click the Empty button- In the top menu bar, click Safari again- Click Reset Safari- Reset, then check.Thank you.
This instruction had no effect on the problem, which remains unaltered.
Was it working previously on Safari? What's the website link to the online account service?Is your Safari browser updated?Thank you.
It has worked once or twice in the past.The online service is a confidential institutional service provided by a professional organisation.Yes
Does it work with Safari on another computer?What's the website of the online service? Thank you.
Mine is the only Mac in the officeThe website is https://ta.liv.asn.au?TrustAccounting/Default.aspx
Mine is the only Mac in the officeThe website is https://ta.liv.asn.au/TrustAccounting/Default.aspx
Have you contacted with the website owner to see if they support Safari browser:https://ta.liv.asn.au/Contact.aspxThank you.Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!
So far, although I have tried, you have not been able to resolve the problem.By way of additional information, I have now got hold of an iPad and tried to use Safari: it got the same result - flickering and failure to lock onto a particular file that I selected.I am sorry, but it seems to be a software conflict of some kind, so please record that I am not satisfied and cancel my subscription without debit.
Sorry, the owner has to make the website/application compatible. OK, if you need help with anything else, please let us know any time. Thank you.Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.
Having failed to resolve the problem, I wold like a refund of my deposit.
Sorry about this time as the issue is with the application/website service, not your computer's safari browser. OK, I will cancel this. If you have any other computer question/issue, please let us know any time. Thank you.