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Just ungraded my iMac to Lion - - - somehow in the process

 
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  • Answered by:Jason
  • Mac Technician
  • Positive Feedback: 97.5 %
  • Accepted Answers: 854
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Customer Question

Just ungraded my iMac to Lion - - - somehow in the process my Keychain login got changed - - - I'm the Admin - - - but I can't hardly do anything - - - every time it asks for Keychain password, I enter it - - - and the box just shakes - - - and I can't proceed - - - can't use the installation DVD trick to make a new password XXXXX - - Lion has no DVD - - - it was downloaded - - - have Time Machine running - - - can the password XXXXX system thinks it wants be gotten from that somehow - - -

 

Optional Information:
Product: iMac
Software (if necessary): OS X

Already Tried:
the keychain password XXX been the single letter i - - - and it don't work no more - - -

Submitted: 332 days and 8 hours ago.
Category: Mac
Value: $58
Status: CLOSED
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Expert:  Jason replied 332 days and 8 hours ago.


XXXXX XXXXX :

Greetings,

Welcome to Just Answer.

My name is Jason and I will be the expert working with you today to help resolve your problem.

XXXXX XXXXX :

There are a few ways to reset your admin password.

XXXXX XXXXX :

Do you have your Apple ID associated with your user account on your iMac?

XXXXX XXXXX :

Please, follow the instructions below to reset your admin password:
- Turn the iMac off and back on
- Hold down the Option button when you turn it on
- Choose the "Recovery" disk at the menu displayed
- In the top menu bar, click Utilities > Terminal
- In the terminal box, type: resetpassword
- Press the Enter key on the keyboard
- Choose the user account that you wish to reset the password XXX.
- Change the password XX your choice of new password.

Reboot normally.

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Expert:  Jason replied 332 days and 7 hours ago.

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Expert:  Jason replied 332 days and 7 hours ago.



Please, follow the instructions below to reset your admin password:

- Turn the iMac off and back on
- Hold down the Option button when you turn it on
- Choose the "Recovery" disk at the menu displayed
- In the top menu bar, click Utilities > Terminal
- In the terminal box, type: resetpassword
- Press the Enter key on the keyboard
- Choose the user account that you wish to reset the password XXXXX
- Change the password XXXXX your choice of new password.

Reboot normally.


If you are satisfied, you may leave any feedback for me that you feel is appropriate.

Thank you,
- Jason


If you ever want to work with me as your expert in the future, you can bookmark/favorite the following site. You can do so by right clicking the following link and choose "Add to Favorites" or "Add as bookmark", if you do wish to save it: http://www.justanswer.com/computer/expert-theextraordinaire/

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Customer replied 332 days and 7 hours ago.

Jason - - - Got a new login keychain - - - with one entry - - - seems to work OK with new password XXXXX - - but lost the 50 or so entries that were in the old login keychain that's gone now - - - Oh, yes - - - what's Apple Persistent State Encryption - - - it's the one entry in the new login keychain - - - Duncan - - - any way to recover the entries from the old/gone keychain - - - me

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Expert:  Jason replied 332 days and 7 hours ago.


There is absolutely no way to recover those entries.



Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Customer replied 332 days and 7 hours ago.

Jason - - - Oh, well - - - that damned list needed a good housecleaning - - - just so happens that in anticipation of such a cleaning, I printed up the list of all 68 entries that were in the old login keychain - - - no passwords of course - - - but that's a start - - - my wife's a Jones from Indianola, Mississippi - - - just so happens I've an old problem/challenge - - - two weird entries in the side bar of the Finder window - - - between Pictures and Applications - - - when I get my mail and some of the rest restore, in a week or so, I'll give you a jingle - - - and let you give a try to removing those two errant entries - - - if you try to drag em, they move but just pop back - - - you can move them up/down in the list - - - Cordially, Duncan - - - thanks or the help - - - it was worth the $58 - - - me
send me in email how to get you again - - - thanks again - - - me

Accepted Answer

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Expert:  Jason replied 332 days and 7 hours ago.


Fantastic :)

Thank you for the update.

If you are satisfied, you may leave any feedback for me that you feel is appropriate.

Thank you,
- Jason


If you ever want to work with me as your expert in the future, you can bookmark/favorite the following site. You can do so by right clicking the following link and choose "Add to Favorites" or "Add as bookmark", if you do wish to save it: http://www.justanswer.com/computer/expert-theextraordinaire/

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Expert TypeMac Technician
Category: Mac
Pos. Feedback: 97.5 %
Accepts: 854
Answered: 5/13/2012

Experience: Several years of supporting Mac systems.

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