I can not axcess my wifi on my ipad
re booting. It has a diff sign in address
Hello and thank you for asking your question, with JustAnswer.com/Mac. I am Sr. Mac Tech Support Specialist, Terry, glad to assist you.
When you say you cannot access the Wifi on your iPad because it has a different Sign-in address, is that address you are referring to, the Apple ID?
no my qwest id
so when you go into the Settings> Wifi on your iPad, does it still show your wireless network name for your home/office wireless network?
my network name is XXXXX XXXX, the ipad add comes up myqwest1234. i don't know why it was automatically changed
here is what I recommend you try:
From within the Settings of your iPad
click on General
then click Reset
let me know when you are the Reset screen
Now locate and select Reset Network Settings
press the red button that appears -this is going to reboot your iPad
and that is fine
let it reboot back to your main window on your iPad
it shows a blue reset that will delete all network setting
sorry you are right
that is ok
your iPad when rebooting will re-discover your wireless network with no issue
once you have rebooted and are back up to the main screen, let me know
Ok now go back into Settings >Wifi
when you do, make sure to select your network name
if it is already selected and you click it, you should be prompted
to enter the password XX your wireless network
go ahead and enter that password XXX then try to access the Wifi by launching Safari
unable to join network
and the password XXXXXX came up and you did attempt to enter your network password?
what type of network do you have - is it a native windows wireless network, or a mac wireless network
how many PCs?
(if I may ask)
1pc 1old lap top
and are both wirelessly connected or hard-wired (via Ethernet) to your Qwest modem (or router)?
(I am going somewhere, with this line of questioning)
my pc is hard wired via ethernet
and I take it the laptop is wireless right
and which of these computers are you currently chatting with me on?
yes i am on the pc
thanks for confirming that
are you by chance, near you laptop
and is it currently connected wireless to the same quest network you are trying to connect your iPad to?
no and it takes forever for it to boot up
Ok- now Qwest (forgive my memory) is DSL - correct?
or is it cable?
The reason I am asking here, is because if you are unable to access the wireless network from another computer, this would mean the issue here
may be not with your iPad
but the password XXXXXXXXXXXXXX getting you into your Qwest network wirelessly
in layterms- your network password XXX be wrong
I happen to have a mixed network in my home office, consisting of Macs and PCs
when I try to access my wireless network on my iPod Touch for example - and I cannot get on
but I can on my Toshiba laptop (wirelessly that is)
this means I have to re-check my network password
in order to be able to join my iPod Touch to the same wireless network my Toshiba laptop is currently wirelessly connected to
typically the problem is due to me not entering my correct network password
this is what I am trying to check with you
if you are able to connect wireless with your PC laptop but not the iPad
how do i fix it and why is the wi fi coming up with a diff setting
THEN the issue may be with the iPad's ability to connect via Wifi to your network
are you saying the quest network name is XXXXXX XX differently (in the iPad's Setting >Wifi screen) than the way it originally was created, correct?
have you ever gone into the administrator settings of your Qwest modem to check settings or reset your network password (for example)?
no how do i do this
That is a question I cannot answer at this moment
I would have to research the type of qwest modem you have
and how it is configured
ok thanks i will call qwest
That I believe, will be a good start, because they should be able to reset your password XXXXXX and adjust the settings to allow you access (wireless) to your network
this is definitely not your fault
I have seen this before
thanks good by
Apple Certified Desktop & Portables Technician, A+, Cross-Platform (Mac/PC) Tech - for over 14 Years