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I have had two issues with "OSX cannot repair the disc Seagate

 
Mike the MacMedic's Avatar
  • Answered by:Mike the MacMedic
  • Mac Support Specialist
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Customer Question

I have had two issues with "OSX cannot repair the disc Seagate GoFlex drive". Its the second external hard drive (both Seagates) that this has happened. Any suggestions. I would like to know if this is an issue with my computer, or the Seagates, and if there is a more reliable solution for external hard drive backup.

 

Optional Information:
Product: Macbook
Software (if necessary): OS X

Already Tried:
Bought another GoFlex drive when I got the first message, now I have it a again after a few more months. Message says I can copy the data on the drive, but not write to the drive.

Submitted: 333 days and 13 hours ago.
Category: Mac
Value: $29
Status: CLOSED
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Expert:  Mike the MacMedic replied 333 days and 10 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

It is most lilkely not formatted for Mac, open Disk Utility and select the drive on the left then on the right slect the Erase tab select Format: Mac OS Extended (Journaled) and erase.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Customer replied 333 days and 8 hours ago.

It was formatted initially for the Mac. The message pops up after several months of successful use.

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Expert:  Mike the MacMedic replied 333 days and 8 hours ago.

Open Disk Utility select the drive and Verify Disk

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Expert:  Mike the MacMedic replied 333 days and 6 hours ago.

Was Verify OK?

Customer replied 330 days and 13 hours ago.

I used the disc utility and it says the disc needs to be repaired, but it is unable to repair it. It gives the direction to reformat the disc. I have tried copying the data on the drive to another drive, and was able to copy some files, but not all. Is there any way to salvage all the files? Why does this hapen in the first place? I am using this disc for Apple Logic recording file and those seem to be the ones causing the problem. Is it a problem with the initial formatting, the disk, or Logic? This is the 2nd Seagate HD that I've had an issue with.

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Expert:  Mike the MacMedic replied 330 days and 13 hours ago.

If there are problems saving from the program or there are crashes, etc... that causes little errors that can build up you should run the Disk Utility every month or so or get a program that scans it for you like Drive Genius. You can try software like Disk Warrior to try and repair the drive which can many times repair a drive that Disk Utility cannot. Let me know.


Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Customer replied 330 days and 13 hours ago.

Does Drive Genius repair/recover files as well? Which do you recommend? Do they do different things?

Accepted Answer

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Expert:  Mike the MacMedic replied 330 days and 13 hours ago.

I have had the best luck with Disk Warrior as far as Repair and Drive Genius has better easier to use monitoring so I think if you can only get one get Disk Warrior.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Expert TypeMac Support Specialist
Category: Mac
Pos. Feedback: 95.3 %
Accepts: 6018
Answered: 5/15/2012

Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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