hi why is it when you leave the monitor for 10- 15 mins i cant log back onto the internet please help i have a mac pc desktop
Software (if necessary): OS X
nothing i think i go to apple symbol on the top left and look up networks
Greetings,Welcome to Just Answer.My name is Jason and I will be the expert working with you today to help resolve your problem.How is your Mac connected to your Internet modem/router? (with a cable or wireless)
router / wireless
Thank you for the update.May I please, remote into your computer so that I can better help you resolve this problem?
yes as you did once b4
Thank you.I will post the link here in approximately 15 minutes.
ok did you want me to leave the screen as is
Yes, please.I will send you the link soon.
Thank you.Please, click the following link and allow the remote app to run: http://220.127.116.11:8040/?Session=405b02f7-32de-4b0c-837e-52f57c591013&SUPPORT=NET
Hello again, It appears that your last visit to this site was over 20 minutes ago.While I have your remote link active, I cannot help others.Do you wish to do this now or at a later time?Thank you, Jason Please, click the following link and allow the remote app to run: http://18.104.22.168:8040/?Session=405b02f7-32de-4b0c-837e-52f57c591013&SUPPORT=NET
If you are satisfied, you may leave any feedback for me that you feel is appropriate.Thank you,- JasonIf you ever want to work with me as your expert in the future, you can bookmark/favorite the following site. You can do so by right clicking the following link and choose "Add to Favorites" or "Add as bookmark", if you do wish to save it: http://www.justanswer.com/computer/expert-theextraordinaire/
Several years of supporting Mac systems.