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My Kobo app, which I use to read with as I am visually impaired,

 
Vinod Menon's Avatar
  • Answered by:Vinod Menon
  • Support Specialist
  • Positive Feedback: 93.9 %
  • Accepted Answers: 1933
Verified Expert
in Mac

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Very helpful especially As I have limited experience in computing
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Late cos I've been on hols for 2 weeks, with my iPad, and able to read my...
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Customer Question

My Kobo app, which I use to read with as I am visually impaired, has locked up with a blank page with a bookmark. It will only open at that blank page with bookmark. I cannot access my library and thus cannot get to any book.

Submitted: 341 days and 18 hours ago.
Category: Mac
Value: CA$38
Status: CLOSED
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Expert:  Vinod Menon replied 341 days and 17 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

Hi,

On what device are you having the problem with? iphone/ipad/ipod touch?

Thank You
Vinod

Customer replied 341 days and 17 hours ago.

iPad2

Accepted Answer

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Expert:  Vinod Menon replied 341 days and 17 hours ago.

Thank you..

Let's try a reset first. Press and hold the power button and the home button together until you see an apple logo.

Let me know whether this resolves your issue.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Expert TypeSupport Specialist
Category: Mac
Pos. Feedback: 93.9 %
Accepts: 1933
Answered: 5/6/2012

Experience: worked as a Tech support Associate for Apple products

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