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CompExpert
CompExpert, Mac Specialist
Category: Mac
Satisfied Customers: 1103
Experience:  Apple Desktop/Laptops with 8 years exp. Apple Certified
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I was syncing my itouch with my macbook itunes and the itouch

Resolved Question:

I was syncing my itouch with my macbook itunes and the itouch stopped working, the apple icon appeared with a horizontal bar and i cannot even bring up the device with the icons. Itouch is frozen.
Submitted: 4 years ago.
Category: Mac
Expert:  CompExpert replied 4 years ago.

CompExpert :

hi,
try to hold power and home button for 10 seconds

CompExpert :

your ipod touch will reboot

CompExpert :

see if that workout for you

CompExpert :

if not you might need to restore your ipod with recovery mode

CompExpert :

here is how:

1.Attach the ipod to the pc
2.Turn the ipod off
3.Press and hold power. Keep holding power. As soon as you see display on the screen of any sort press and hold home button.
4.Hold power and home together for *exactly* 10 seconds
5.Release power but keep holding home until the pc beeps as a USB device is recognized.
6.At no point will the display come on. Now your restore should work.

after that open itunes on your computer, if you done those steps correctly, itunes will stated that your ipod is in recovery mode and asked if you want to restore. click yes to restore

after finished restore your ipod should be back in working order again

CompExpert :

give that a try

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