How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cris Your Own Question

Cris, Mac Specialist
Category: Mac
Satisfied Customers: 5821
Experience:  4 years Mac Specialist, Apple Certified.
Type Your Mac Question Here...
Cris is online now
A new question is answered every 9 seconds

My ipod Classic has started to crackle..on existing tracks

Customer Question

My ipod Classic has started to crackle..on existing tracks as well as downloads, through speakers and earphones; the battery is fully charged. Do I reset ,and how? Do i need to visit the Apple store?
Submitted: 4 years ago.
Category: Mac
Expert:  Cris replied 4 years ago.
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

Try to perform a power reset of the iPod.

Press and hold the middle button and menu button down together at the same time. Continue to hold until the iPod shuts off and the apple logo appears. Once the logo appears let go wait 1-2mins to fully startup.

Test out issue and let me know the outcome.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!