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Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14590
Experience:  I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs
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I shut off my iPad but the circle is still spinning I cant

Resolved Question:

I shut off my iPad but the circle is still spinning
I can't turn it off or on
Is there anything I can so
Calling from my iPhone
Help
Submitted: 4 years ago.
Category: Mac
Expert:  Engineer John C. replied 4 years ago.
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

I am Engineer John C., I will be your expert today.


Ok, please reset the iPad. To reset it, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

If you get the message "slide to power off" ignore it. Just wait until the Apple logo appears.

Remember when you get the message "slide to power off" ignore it. Just wait until the Apple logo appears.

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