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CompExpert, Mac Specialist
Category: Mac
Satisfied Customers: 1103
Experience:  Apple Desktop/Laptops with 8 years exp. Apple Certified
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Customer Question

I keep trying to purchase chips for VIP Poker game on my IPAD but i get a message stating for me to contact Itunes support. I think my credit card is being declined, but I changed my credit card info in my Itunes account. But the purchase still will not go through. Can you please help me?
Submitted: 4 years ago.
Category: Mac
Expert:  CompExpert replied 4 years ago.

CompExpert :

open itunes on your computer, on the upper menu --->>> store --->> sign in

then go back to store --->>> view my account

view my account page open up, scroll all the way down and click reset all warnings for purchased and downloading

CompExpert :

after that try to buy your vip pocke game chips again on your ipad

CompExpert :

give that a try

Customer :

I have already done all that you are telling me. I am using my IPAD. I changed my credit card from Visa to Discover and I still cannot make the purchase. What now

Customer :

Are you there?