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Ask Daniel Your Own Question

Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4770
Experience:  Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
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Customer Question

my ipad is going crazy. It types by itself and screen moving ever which a way. I have held the sleep and on button together for at least 10 seconds. Does not work then restored on itunes still does not work. This ipad is less than 1 year old. I can't believe this is doing this. Help or I will have to return this ipad. Thanks Debbie
Submitted: 4 years ago.
Category: Mac
Expert:  Daniel replied 4 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.

Do you mean the Sleep/Wake and Home buttons?

If you hold both the Sleep/Wake and the Home button it resets it if you wait for the Apple to appear on the screen.

You have to keep them pressed until that happens.

If that fails the a restore may next. Try the above first and let me know please.
Customer: replied 4 years ago.
Yes I have tried that several times plus restored
Expert:  Daniel replied 4 years ago.
Then I suggest taking it for service, it has a 1 year warranty, more if you bought Applecare.
There isn't any more I can do for it, it needs hands on to fix this. Sorry.