Hi,I dropped my iphone and now the screen is black and blue- but it still works, I just can't see anything.Will restoring it to factory settings resolve this problem?
Only way to tell is to do it, but I would do a Restore in iTunes first
Yes, that's what I mean. How can I be sure that all my data is saved? I connected it to itunes and it picked up my iphone.
You can't unfortunately the phone may be damaged beyond repair, sorry. Your info is still on your computer.
Over 20 years IT experience with Apple computers in publishing, marketing and design.