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Bernie
Bernie, Mac Technician
Category: Mac
Satisfied Customers: 7140
Experience:  6+ years experience, Microsoft MCDST/CompTia A+ Certified
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My iPad is charged; but, it wont turn on. Whats wrong?

Resolved Question:

My iPad is charged; but, it won't turn on. What's wrong?
Submitted: 2 years ago.
Category: Mac
Expert:  Bernie replied 2 years ago.
Hello,

Please take these steps: Press and hold the power and home buttons at the same time for 15 seconds > The apple logo might pop up > See if this gets the ipad running again

If it does not, first connect it to your computer with the USB cable and follow the same steps

If you still need help after these steps, make sure to reply back to me first and we'll continue, thank you.
Customer: replied 2 years ago.
I tried holding start and home buttons simultaneously fro 15+ seconds - didn't work.

I tried it again while plugged in - still didn't work.
Expert:  Bernie replied 2 years ago.
I see, try leaving it to charge on the computer for 15-20 minutes, then see if it will turn on or let you reset it.

If not, open Itunes on your computer - Then disconnect and reconnect your Ipad to the computer. Is it recognized by Itunes (look under devices in the left pane in Itunes)?
Bernie, Mac Technician
Category: Mac
Satisfied Customers: 7140
Experience: 6+ years experience, Microsoft MCDST/CompTia A+ Certified
Bernie and 2 other Mac Specialists are ready to help you
Customer: replied 2 years ago.
Neither suggestion worked.
Expert:  Bernie replied 2 years ago.
It is not recognized at all in Itunes, is that correct, how old is the Ipad?

Thank you

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