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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 14392
Experience:  Several years of supporting Mac systems.
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I am locked out of my computer and it says I have a flash drive

Resolved Question:

I am locked out of my computer and it says I have a flash drive problem
Submitted: 4 years ago.
Category: Mac
Expert:  Jason Jones replied 4 years ago.

Greetings,

Please, do not forget to click the green ACCEPT ANSWER button if you found my answer helpful.



Please, follow the instructions below to reset your password:
- Insert the Mac OS Install disc in the Mac and restart the Mac
- When you hear the startup beep, hold down the C key until you see a spinning gear.
- Choose Utilities > Reset password
- Follow the on screen instructions to reset your password.

Restart the computer normally.




Please, keep me updated on the status of your problem if there are any further issues. I will be available to respond.

After you click the green ACCEPT ANSWER button now, you can always continue communication with me if you have problems by logging into this site and pulling up this chat history.

Thank you,
- Jason

Jason Jones and 2 other Mac Specialists are ready to help you