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Hi, I'll be happy to help with this issue
which application icon do you need to put on the iPhone 4 screen?
sorry, could you give more details?
I want to put the "Contacts" icon on my phone screen.
Are you there?
yes, the Contacts icon should be a default icon on the home screen unless it's running an older version of the software
can you go to Settings-->About and check what software version is listeD?
The icon does not appear, how can I force it to be?
can you check the software version of iOS that is installed on the phone?
depending on which version it is there are a couple of ways of adding it
I have gone to settings, cannot find "about"
ok - is there General
and then about?
I found "about". My software is ios 5.0.1
ok - thanks
on the home screen do you see a Productivity folder at all?
or a Utilities folder?
I have found the utilities folder
ok - if you look in Utilities is Contacts there?
Yes, it is
ok - great
now hold down on Contacts until it starts to wiggle
and then drag it out of the Utilities folder to the home screen
ok - use your finger to move it out of the folder to the home screen
and once its out just press the home button and things will stop wiggling
Which one is the home button?
the main button on the iPhone, at the bottom of the screen
I pushed the button on the iPhone bottom. The display has stopped wiggling.
so did Contacts make its way onto the home screen ok?
Yes it did
glad it's working
most likely when the iOS 5 updates applied they categorised things to try and be helpful
hence why it ended up in Utilities...
I think we're there where we want to be.
if you're happy then please Accept this answer :)
Can you guide me to putting a photo in background?
do you have the photo on the iphone already?
My photos, except for 1, must have been erased when I did my last synch. I think we are finished for tonight unless you can guide me from my MAC 2 computer to the iPhone with the desired photo
do you get your e-mail on the iphone?
My Email is on the phone.
ok, from your computer can you mail the photo to yourself so it will arrive on the iPhone?
if that isn't working then the picture would need to be synced to iTunes and then the phone synced as well
Sorry for the delay. I chose the photo from iPhoto and transmitted it to my iPhone.
so if you go to the photo on the iphone
tap the picture and at the bottom left you should see an icon of an arrow trying to escape from a rectangle
tap that and you should have a use as wallpaper option
I tapped her photo but I do not see a wallpaper option. Leave it to me and I have chosen a 13 MB photo.
ok, the size shouldn't be an issue
do you see a little icon at bottom left of screen once you have tapped the photo?
I do not see a little icon at bottom left of screen
ok - when you tap the photo does anything happen at bottom of screen at all?
In the course of my pushing buttons, the option for use as wallpaper showed up. I chose it. So far the photo has not shown up as wallpaper.
ok, that is strange
did you say there was another photo on the phone? if so, could you try to set that as wallpaper just to see if it works
The wallpaper option showed up again, I chose it again. Steve, I'll play around with it. You've shown me the way. I'll get there. We can finish now.
ok - no problem
let me know if you need anything
How do I complete with you at this time?
if you click on Accept, that would be great
Thanks for your help.
you are welcome