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Ask Johnny Mack Your Own Question

Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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I cant get my iPad to find any Bluetooth devices when I have

Customer Question

I can't get my iPad to find any Bluetooth devices when I have several around me..what is wrong?
Submitted: 5 years ago.
Category: Mac
Expert:  Johnny Mack replied 5 years ago.
Hello there! The first thing we should do is try to reset your network settings ( which also resets the bluetooth profile) To do this go to settings>general>reset then reset network settings.The iPad should reset and once it finishes resetting try and pair your bluetooth device ( preferably a headset).
Customer: replied 5 years ago.
No luck there
Expert:  Johnny Mack replied 5 years ago.

Well the next step at this point is to restore the ipad. Connect it to itunes then click on the restore button like in the pic below. When you finish restoring make sure to create as a new ipad. That way any errors associated with the restore point before will not be present.




Customer: replied 5 years ago.
Can I do that before accepting your answer and then come back to you or not?
Expert:  Johnny Mack replied 5 years ago.
Yeah thats fine if it doesnt work i am still gonna help.
Customer: replied 5 years ago.
Still no joy there
Expert:  Johnny Mack replied 5 years ago.
ok then the last thing we can do is restore once more but create as a new ipad. This option will appear after the restore. IF this doesnt work the issue is hardware and will need repair.
Johnny Mack and 4 other Mac Specialists are ready to help you
Customer: replied 5 years ago.
All good now ....thanks
Expert:  Johnny Mack replied 4 years ago.
Thank you for using just answer! :)