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Ask Toby K. Your Own Question
Toby K.
Toby K., Mac Support Specialist
Category: Mac
Satisfied Customers: 807
Experience:  17+ years of IT support
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my iphone 4s has suddenly gone black, cant turn it on, no

This answer was rated:

my iphone 4s has suddenly gone black, can't turn it on, no signal no nothing...help!

Toby K. :

Hello, welcome to JustAnswer!

Toby K. :

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

Toby K. :

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Toby K. :

Let me know if that works or not.

Customer:

hi toby,

Toby K. :

hello

Customer:

thnaks--it works,,,,but it seems that the battery died all of a sudfden: I had it charged this morning, and a few hours later--wasnt even using it--it died on me...

Toby K. :

Have you installed any new apps lately? maybe connected to a new wireless network?

Toby K. :

Also, by doing what we did, we reset any process that could have been running higher than normal causing more drain on the battery.

Customer:

no, but recently signed up to icloud. and noticed when I went into my icloud account, to check my calendar, all of the various appts i had were wiped.....don't if that is still the case...

Toby K. :

If they are still on the phone, they should eventually make it up to iCloud

Customer:

yes, they are still on the phone thank goodness! thank you!

Toby K. and 3 other Mac Specialists are ready to help you