Hello, welcome to JustAnswer!
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Let me know if that works or not.
thnaks--it works,,,,but it seems that the battery died all of a sudfden: I had it charged this morning, and a few hours later--wasnt even using it--it died on me...
Have you installed any new apps lately? maybe connected to a new wireless network?
Also, by doing what we did, we reset any process that could have been running higher than normal causing more drain on the battery.
no, but recently signed up to icloud. and noticed when I went into my icloud account, to check my calendar, all of the various appts i had were wiped.....don't if that is still the case...
If they are still on the phone, they should eventually make it up to iCloud
yes, they are still on the phone thank goodness! thank you!