Hi and welcome to JustAnswer.com. My name is XXXX XXX I will assist you with your issues.Please reset your iphone 4. Hold your power button and home button for 12 seconds. Ignore the turn off message. Release buttons when you see the white apple logo appears.
IMPORTANT: PLEASE BOOKMARK THIS PAGE FOR FUTURE VISITS AND REFERENCE. Windows: Ctrl + D to bookmark. Mac: click Bookmarks->add to bookmarks.Please click ACCEPT my answer if it is helpful so I can get credit for this answer.Thanks and have a great day!Feel free to ask me any questions
Did your iphone restart?
Hold power button and home button AT THE SAME TIME for 10-12 seconds
no volume on itunes
not getting volume clicker when i up-down on side either
so the iphone restarted?
Please reset your iphone settings
go to settings->general->reset->reset all settings
still didnt work
have you backed up your iphone recently?
I would like to do a restore
to see if your issue is hardware or software
if you did not backup your iphone yet
it wastn working long ago. maybe two weeks ago
but did you backup your iphone before that?
sure. i back up regularly
i meant that it was working not long ago. but i havent done a restore lately
Please on your iphone
please go to settings->general->reset->erase all contents
this will restore your iphone to factory settings
i appreciate you trying. i may try that tomorrow.
Please try that and let me know if it works or not.