Hi and welcome to JustAnswer.com. My name is XXXXX XXXXX I will assist you with your issues.Do you have antivirus? Please try to stop/disable antivirus and see if you can sync.
Do you have McAfee or Kaspersky?
No to all the questions
Please go to Photos tab
Uncheck "Sync photos from Iphone" in Itunes
Do I need to open I tunes and go to the photo tab
I am in itunes and photos tab...looking for what you are asking and can not find it.
do you see the box to sync photos?
OK I think I did it....
now try to sync
It says that I can not sync because I do not have enough access privledges.
RIGHT CLICK on the iTunes and select Run as administrator.
then try to sync
waiting on response
It is syncing photos...but I have done what you said one time prior...
so it is syncing now?
It is syncing photos...which it already was doing before..it is the music I loaded from
so it is not syncing music?
The photos are still syncing.
until its done and see
But you don't see the error message?
what we can do is
RIGHT CLICK on iTunes.exe in c:\program files\itunes
Then go to Compatibility and check the box "Run this program as administrator"
Click OK. then test it
when this is done. exit iTunes. do the Run this program as administrator.. then open iTunes and test to see if you will see the error message again.
do you want me to set up an istant go to meeting?
I am not allow to do so
then give me a minute
I will wait when you are done so I can walk you through.
I went to C:/program files / itunes
select properties...but ther eis no "Compatibility "
in itunes folder
you will see iTunes.exe
RIGHT CLICK on itunes.exe
go to Properties
then go to Compatibility
let me try again
check the box "Run this program as administrator"
then click Apply and OK
then from desktop, open iTunes and try to sync again
I can not find itunes.exe
I deleted and reinstalled itunes earlier today too
go to c:\program files\itunes
in that itunes folder you will see iTunes.exe
OK. I think I found it on search command...I went to prpoerties , then compatibility and run as admin.
check that box
and click Apply/OK
now go back to desktop
run iTunes again and try to sync with your iphone
Hold on...I went back to desk top and it is syncing still from before.
And now it is syncing music..which I have not been able to do before.
You are done.
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Ctrl + D to add to favorites
OK, Ctrl + D done. I hope it fixed every thing. Thanks.