Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find an Expert to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
Your note said that the expert needed more information. I sent back a note that asked what information is needed. your reply was, You replied. Still no answer to my question as of 7:38 pm. Please let me know if anything can be done!
Sometimes, finding the right Expert can take a little longer than expected and we thank you greatly for your understanding. We’ll be in touch again shortly.
I did as you said! It worked! When I went into itunes, it seem to finish loading , on the status bar, and the store window opened up! Thank you very much! I'll let you know if I have any other problems!