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I switched iPhone4 sim cards with my co worker to troubleshoot his phone (no send/ receive

Resolved Question:

I switched iPhone4 sim cards with my co worker to troubleshoot his phone (no send/ receive calls or texts) and when we switched back, my phone won't send/ receive calls/ texts. Did my sim card get damaged in his
phone?
Submitted: 2 years ago.
Category: Mac
Expert:  Danh replied 2 years ago.
Is it just sms/texting that doesn't work or do you get no call or data either?
Customer: replied 2 years ago.

No text, I can't send or receive calls.

 

Expert:  Danh replied 2 years ago.

Sounds like something is out of whack or the sim is damaged. Let's do the following:

 

Settings> General> Reset and choose reset network settings.

Give it a few minutes to redetect everything...then try to make a call.

 

 

Customer: replied 2 years ago.
Is it possible he didn't give my sim back to me? is my phone number stored on the sim?
Expert:  Danh replied 2 years ago.
that's always a possibility. If he has your sim in his phone, he would know because he would be getting your calls and texts.
Customer: replied 2 years ago.

When I go to Settings>Phone>My Number it shows my phone number. Does that mean I do have my own sim back?

 

Expert:  Danh replied 2 years ago.
Yes..that's probably your sim...so did you try resetting the network settings?
Customer: replied 2 years ago.

I did try resetting. No change. Now when he handed my phone back I got two texts that were meant for him. What does that mean?

 

Expert:  Danh replied 2 years ago.

that means you have his sim. If you got texts that were meant for him on your phone, then you do have his sim. If you have his sim and he cancelled his service, then that would explain why you can't do anything with it.

Customer: replied 2 years ago.
Thanks for your help! I had stepped away to do some paperwork and didn't see which sim he put back. What a weasel.
Expert:  Danh replied 2 years ago.
hehe...Good luck getting back with him. Please click ACCEPT if you are satisfied with my answer.
Danh, Systems Administrator
Category: Mac
Satisfied Customers: 971
Experience: 9 Years in System Administration
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