Ask Mac Questions and Get Answers from Experts ASAP
when you said you can connect on your laptop
you mean through wifi or ethernet cable?
hold power button and home button on your ipad
for 10 seconds
your ipad will reboot
after that try to connect to your wifi again
duh, sorry but where is the home button
bottom middle button
the round button
i have mail safari ipod and contacts
i know just press and hold home button and power button ( top right button) for 10 seconds
i think i know the power button on the right top and the round button on the bottom right?
hold both button for 10 seconds
your ipad will auto reboot
after reboot, to go "setting" ---->> "wifi" now where the wifi on and off slider
turn off your wifi
then wait for 3 seconds
then slice it to on again
i am connected to my home page what next
now after you turn on the wifi
did you see your wifi network name detected by your ipad
where are you
go to "setting" ------>>> "wifi"
turn off and on your wifi
does your ipad detect your home wifi network name?
comcast just called they made amistake and are sending a tech to do aproper set up thank you, XXXXX XXXXX see if i need you after they try to fix the problem i will leave the chat open until then thanks
please come back and click accept when everything working out for you. thank you