How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Danh Your Own Question
Danh
Danh, Systems Administrator
Category: Mac
Satisfied Customers: 971
Experience:  9 Years in System Administration
31918883
Type Your Mac Question Here...
Danh is online now
A new question is answered every 9 seconds

My new Ipad Model A1396 bought end of December 2011 will not

This answer was rated:

My new Ipad Model A1396 bought end of December 2011 will not return to the main icon's window when pushing the button at the bottom of the I-Pad. Can you give me some advice?
does it seem like the button does anything when pressed? Have you turned it off and back on?
Customer: replied 5 years ago.
Many times, its the only way I can get to other sites.
Customer: replied 5 years ago.
Button does nothing/

that's going to be a physical defect...that button is always supposed to work and return you home when pressed.

 

There are tricks to try like pressing around the button to or twisting the ipad from the sides...but ultimately, it should be taken in for warranty service.

 

It's still fairly new, so I would take it in to the nearest apple store to have them service or replace it

Danh and 2 other Mac Specialists are ready to help you

Related Mac Questions