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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10088
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I tried to update the ibooks app. the app froze up and now

Resolved Question:

I tried to update the ibooks app. the app froze up and now I cannot use it. What can I do.
Submitted: 4 years ago.
Category: Mac
Expert:  Ashik replied 4 years ago.
Hi My name isXXXXX hope i can help you.

You can reset your iPad and see if that works or not. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. iPad will automatically restarts and return to home screen. If it not restarts after holding the button for 10 seconds, hold down the Sleep/Wake button and the Home button until it get turns off and restart itself.

Let me know if that didn't worked...Only click Accept after it worked.

Best Regards,
Ashik

Customer: replied 4 years ago.
I have tried that and it did not work.
Expert:  Ashik replied 4 years ago.
Does your iPad restarted automatically when you reset it ?
Customer: replied 4 years ago.
Yes

Expert:  Ashik replied 4 years ago.
So what really happens when you open iBooks now ?
Customer: replied 4 years ago.
Error message that it is unable to download at this time
Expert:  Ashik replied 4 years ago.
Can you remove iBooks and redownload it ?
Customer: replied 4 years ago.
How
Expert:  Ashik replied 4 years ago.
Tap and hold down the iBooks icon and it will start wiggling. Tap x icon on it and it will be deleted. Then redownload it from AppStore. Only click Accept after we solved the problem
Ashik and 3 other Mac Specialists are ready to help you