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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10744
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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my 1GB iPod wont start.It says on my pc that it s corrupt and

Customer Question

my 1GB iPod wont start.It says on my pc that it s corrupt and needs resetting.
Submitted: 5 years ago.
Category: Mac
Expert:  Ashik replied 5 years ago.
Hi My name is Ashik. I hope i can help you.

What exact model of iPod is this ? Identify mode from here :
Expert:  Ashik replied 5 years ago.
Identify from here : http://support.apple.com/kb/HT1353
Customer: replied 5 years ago.

I couldn't view the full image you sent me but this is the serial number for my iPod :

YM605LXBUNA Model Number: A1137 EMC # 2066

Expert:  Ashik replied 5 years ago.

It is an iPod Nano. Okay...First we can reset your iPod and see if that works or not

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

 

Let me know if that didn't worked...Only click Accept after it worked.

Customer: replied 5 years ago.
sorry apple logo appeared without any light but www.apple.com/support/ipod appeared on the screen with light on.
Expert:  Ashik replied 5 years ago.
What is the exact error you are getting when you connect your iPod ?
Customer: replied 5 years ago.
it doesn't show anything at all accept for what I have just written to you.It turns on ,shows the apple logo and then the www.apple.com/support/iPod before it turns off again.
Expert:  Ashik replied 5 years ago.
Put your iPod to disk mode and then restore it from iTunes. Follow the instructions in here to put your iPod to Disk Mode : http://support.apple.com/kb/HT1363

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