Hello, and welcome to JustAnswer.com!My name is XXXXX XXXXX I'm here to help.
First, it's a good idea to close all your apps. To do so, double click the Home button at the base of the iPad, and you should see the app switcher pop up from the bottom of the screen. Then, hold down on one of the App icons for 3 seconds, until a red "-" symbol appears on them. Click that symbol for each open app until they're all closed.
Then, restart your iPad by holding the Sleep button at the top right of the device, until the slide to power off screen appears. Slide the device off, and once it's black, hold the sleep button again until the Apple logo appears.
OK, DID ALL THAT
Okay, did it make any difference?
Or you're saying you had done all that already?
CHECKING TO SEE
yES, THAT SEEMS TO HAVE WORKED. WHAT DID THIS DO -- JUST RESET THE IPDA?
Pretty much. Sometimes the iPad gets stuck in a bad loop, and the only way out is by truly quiting the apps and restarting. It's a good idea to do every once in awhile
OK, THANKS FOR YOUR HELP