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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8498
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I bought Roxio easy VHS to DVD for MAC. The audio is delayed

Customer Question

I bought Roxio easy VHS to DVD for MAC. The audio is delayed after conversion. Apple suggested that I contact you to see if there is something in the program that you can have me adjust to stabilize it more to prevent this.
Submitted: 5 years ago.
Category: Mac
Expert:  Daniel replied 5 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.

First, we are not Roxio support.
Second, I need more info before I can help, I use that Easy VHS to DVD myself and know it.
If you wish to continue please fill in some detail.
What kind of Mac are you using, iMac, MacBook Pro, Mini, etc?
What version of OS X is on it?
What are you using to edit the imported footage?
Customer: replied 5 years ago.
I signed up because I thought you were roxio support. I want to cancel this subscription. and I want my money back.

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