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ok - what do i do?
do other devices connect to your wireless network and work?
My B Berry and 2 desk tops are connected
what version of windows or mac is on the computer you are typing to me on
what version of windows
on the ipad press settings and then wifi
are u there?
press little blue arrow next to your network name
do you see an ip address
yes _ have been thru all this
what is the ip address
Ed - what next?
what is the dns
on xp machine click start, run and in run box type cmd and press enter
U mean my desk top and if so will i lose you - where do i enter?
yes on desktop. no reason to lose me
in run box type cmd and press enter
type ipconfig and tell me the ip address
should i do the first step again?
did you get a big black box after the first step
you have to type the ipconfig in the big black box
how many wireless routers do you have
problem is your computer is connected to a different router than your ipad is
on ipad press the forget this network at the top
so why has it worked fine ever since i got my i pad in march?
we are going to connect to your network. press the forget network button
what is the name of the network the ipad is connected to
have you messed with the ipad or is it still at the screen with the ip address
It goe s black but I will return
is your router a linksys
back now to IP
what is the network name at the top
Yes- route is a Linksys
press forget this network
it is very odd you have a linksys router but it is setup with the 192.168.2 address. That is not normal
Lost me - I am not technical
press the back arrow that says wifi networks on the ipad
under choose a network how many networks are listed
3 SL, Stephen, and other
no linksys which you were just connected to
You just told me the network name you were connected to was linksys. but now you say that network doesn't even show. Thats ok. Im just verifying that
press the stephen network
it should prompt for password, enter your password
asks for a pass word _ will try some old ones _ used this a long time ago and trie dit before calling u but willty again now
but you were connected to the wrong network. you were connected to linksys which is not your network. maybe a neighbors
accepted my pass word but chooose a network still searching int the little circle
press home button and open safari and see if you have internet
it always seraches for networks even when connected. ignore that and just see if you have internet
yes - your a genius - was i on the wrong network. SL instead of stephen?
you told me you were connected to linksys but yes it was the wrong network
should I ger rid of sl not to repeat the problem? May have switched while was away usin another network
we forgot the network you were connected to so your good there. You cannot remove networks from the choose a network screen. It just shows networks in the area but won't automatically connect to them unless you have connected previously.
okay - guess we are done - thanks very much.
you are welcome. Please click Accept and have a great day.