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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 6544
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I had to restore my laptop to factory settings. Lost my i Tunes

Customer Question

I had to restore my laptop to factory settings. Lost my i Tunes Library. My nano still has library down loaded except for most recent purchases. How can I restore my i Tune Library?Why am I on aswer.Mac? My PC is Windows Vista!
Submitted: 2 years ago.
Category: Mac
Expert:  Mike replied 2 years ago.
You can use third party software to transfer your music from the iPod to your PC:

http://www.tipard.com/ipod-to-pc-transfer.html

Expert:  Mike replied 2 years ago.
Unless you had a backup of course.
Customer: replied 2 years ago.
i do not wich to purchase third party apps. I do not accept answer. Will call Apple.
Sorry
Expert:  Mike replied 2 years ago.
That is the only way, you asked a question and I answered it correctly you will see when you talk to Apple.
Customer: replied 2 years ago.
I was able to restore my account with i Tunes. All purchased music was there and I down loaded other music from my music file. No purchase was necessary.

Sorry to boter you.
Expert:  Mike replied 2 years ago.
You never mentioned any music file? How would I know that?
Customer: replied 2 years ago.
I Tunes Library is a music file. And a "nano" is Apple's MP3 player.
Expert:  Mike replied 2 years ago.
Thanks I know that, you said you lost your iTunes Library. So how did you "down loaded other music from my music file."? That is what I meant.
Customer: replied 2 years ago.
Drag music from Windows Media Player to i Tunes.
Expert:  Mike replied 2 years ago.
You said you lost your library you did not mention anything about having your music in Windows Media Player. Can we stop now, thank you?

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