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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 15426
Experience:  Several years of supporting Mac systems.
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When trying to play Words with Friends on my iPad, it wont

This answer was rated:

When trying to play Words with Friends on my iPad, it won't allow me to play. The section on the bottom, where you would normally submit your play, only shows; pass, shuffle, swap and more. It was working fine until yesterday afternoon. I've tried rebooting my iPad and everything else that I can think of. I'm needing your assistance.
Thanks.

Greetings,

Please, do not forget to click the green ACCEPT ANSWER button if you found my answer helpful.



One way to fix this problem with Words With Friends, is to remove the application and reinstall it.

Please, follow the instructions below to solve your problem:
  • Plug the iPad into your computer
  • Open iTunes
  • Click to select your iPad in the left are of iTunes
  • Click the Apps button on the top of iTunes
  • UNCHECK "Words with friends"
  • Click APPLY > SYNCH
  • Check "Words with friends"
  • Click APPLY > SYNCH
Now your problem will be a thing of the past.

Please, keep me updated on the status of your problem if there are any further issues. I will be available to respond.

After you click the green ACCEPT ANSWER button now, you can always continue communication with me if you have problems by logging into this site and pulling up this chat history.

Thank you,
- Jason

Jason Jones and 4 other Mac Specialists are ready to help you
Customer: replied 5 years ago.
The problem is still there.


Thank you for the update.

May I please, remote into your computer so that I can better help you resolve this problem?

I will remote in and help you this one time at no extra cost.

Customer: replied 5 years ago.
How?
Customer: replied 5 years ago.
How? Accidentally hit the Accept Answer button.


Thank you.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/guest.aspx?Session=a85cc123-b432-4d2f-b572-409870d4b36c&SUPPORT=NET


Customer: replied 5 years ago.
You're welcome, but I still need to fix this problem.
Thank you.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/guest.aspx?Session=a85cc123-b432-4d2f-b572-409870d4b36c&SUPPORT=NET


Once you click that link and allow it to run, I will be remoted in and I will be able to help you.
Customer: replied 5 years ago.
Okay.
Thank you.

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