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Mac Tech
Mac Tech, Apple Specialist
Category: Mac
Satisfied Customers: 1597
Experience:  7 + Years Supporting Apple Products
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My ipod shuffle has an orange flashing light when attached

Resolved Question:

My ipod shuffle has an orange flashing light when attached to my computer. what is the problem and how could this be corrected. Dave XXXXXXXX@XXXXXX.XXX
Submitted: 2 years ago.
Category: Mac
Expert:  Mac Tech replied 2 years ago.
Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

From Apple support:

Blinking orange indicates that the unit is syncing with iTunes or that disk use was enabled in iTunes. In this state, iPod shuffle may be charging or fully charged. Check the charge status icon next to the iPod shuffle in iTunes or eject iPod shuffle from iTunes but leave it connected to USB and determine if the status light changes to solid green or solid orange.

Reply back after you have processed the above.
Customer: replied 2 years ago.

1.I played some of the contents on the shuffle
2.turned the music off.
3diisconnnected shuffle from i-tunes and left attached to usb port.
4. the blinking light continues.
5. Should there be some kind of a warrantee on this shuffle?
Expert:  Mac Tech replied 2 years ago.
Thank you for your reply.

Regarding #3, did you eject the iPod? This is done by clicking on the arrow next to the iPod in iTunes (not a physical or cable removal).

Another thing you should check is your version of iTunes (the most current is 10.5.2)

Which version shuffle is this? Click on the link to precisely identify your model:http://support.apple.com/kb/ht1353
Expert:  Mac Tech replied 2 years ago.
Which version shuffle is this? Click on the link to precisely identify your model:http://support.apple.com/kb/ht1353
Customer: replied 2 years ago.
Ipod shuffle 4th generation
Expert:  Mac Tech replied 2 years ago.
Thank you.

I'll assume you have the latest version of iTunes. If not, please install. Here's the link to the software: http://www.apple.com/itunes/download/

Next, try a reset of the iPod. Click on this link for the instructions:http://support.apple.com/kb/ht1655

Reply back with your results.
Customer: replied 2 years ago.
1.I have repaired latest version of itunes
2. reset shuffle green light came on breifly then blinking orange light returned.
Expert:  Mac Tech replied 2 years ago.
Thank you.

There are only two states that your iPod can be in:

1) Unit is syncing with iTunes (there will be a progress bar in iTunes until the syncing has completed) Solution, allow the syncing to complete. And when complete, turn off Auto Syncing.

2) Disk use was enabled in iTunes

See this article: http://support.apple.com/kb/HT1783

Reply back if this has not solved your issue.

Click "Accept" only if your Question has been answered.

Thank you,

MT
Mac Tech, Apple Specialist
Category: Mac
Satisfied Customers: 1597
Experience: 7 + Years Supporting Apple Products
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