I dropped my iPhone 4 today. Now I get blue and black vertical lines on my screen. I tried to hard boot it, but then I just get a white vertical streak. It will not take calls.
Hello,Please reset the iPhone. To reset it, press and hold the Sleep/Wake button and the Home button at the same time for 10 or more seconds, until the Apple logo appears.If you get the message "slide to power off" ignore it. Just wait until the Apple logo appears.Please watch this video:http://www.youtube.com/watch?v=uNlOd4QYVzoPlease let me know if the issue is not solved so we can continue troubleshooting.
Thank youJohn C.Computer Science Engineer
I am not able to see an apple, I see a white streak. My phone is off right now. Black screen
I will take it to the repair shop, thank you
You are very welcome!.Thank youJohn C.Computer Science Engineer