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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 18453
Experience:  5 years as Network Admin, 10+ years of IT support
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My Apple ID is an old email address. I need to change it.

Customer Question

My Apple ID is an old email address. I need to change it. How do I do that. I have tried unsuccessfully a couple of times.
Submitted: 5 years ago.
Category: Mac
Expert:  Josh replied 5 years ago.
Hi! My name is XXXXX XXXXX I will be assisting you,

Did you already register the new email address to your Apple ID account?
Customer: replied 5 years ago.
I thought I did, but when I try to log on they keep asking me for a password XXXXX my old address which wasXXX@XXXXXX.XXX.
Expert:  Josh replied 5 years ago.
After you add the email address to your Apple ID account then you will need to change the information in your iPad and iPhone


You can use the same steps on both devices


From Settings, choose Store. You can then sign out


Once you sign out then you can sign back in using your new information

Josh and 4 other Mac Specialists are ready to help you
Customer: replied 5 years ago.
Is my Itunes account different from my Apple ID and Password? On Itunes I am still listed as ngreen7@mindspring. How do I change that one?
Expert:  Josh replied 5 years ago.
Which device is this for?